ITIL Foundation Course
The Information Technology Infrastructure Library, popularly known as ITIL Certification is a framework based on Industry best practices to apply IT Service Management Business Processes to IT Management.
Management of IT Services is all about long-term oversight. It’s critical for firms that want to deliver products successfully to plan out and oversee each stage of a service’s life-cycle. ITIL Foundation training gives students a knowledge base for each Service Area as they help their firms plan out projects from beginning to end.
For Network Administrators and other IT Professionals, being able to implement ITIL Certification could lead to more central and valued roles within their current Organizations. The way to gain those skills may be through ITIL course in Dubai.
Modes of Training
Live Instructor Led
Self Paced Video
What is ITIL Foundation Certification?
The Foundation Level of ITIL Certification Dubai is the Entry Level Qualification which offers you a universal awareness of the Key Fundamentals, Theories, and Terminology used in the ITIL service life-cycle, including the links between life-cycle stages, the processes used and their contribution to Service Management Practices. After passing the ITIL Foundation Training and Examination, you can expect to gain a general overview and basic understanding of ITIL Certification.
Upcoming ITIL Certification Dubai
|Training Type||Start Date|
|Blended – Classroom + Online||22 NOV 2019||Join Online||
|Live Instructor-Led Online||29 NOV 2019||Join Online||
What will I learn?
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the Education and Examination components related to ITIL Certification.
- Service Management as a Practice
The ITIL Service Life-cycle
Generic Concepts and Definitions
Key Principles and Models
Technology and Architecture
Competence and Training
Target Audience for ITIL Certification
The target group of the ITIL Foundation Certification course in IT Service Management is drawn from:
- Individuals who wish to acquire a basic understanding of the ITIL Framework.
Professionals who want to learn ITIL Implementation to enhance the quality of IT Service Management within an Organization.
IT Professionals from Organizations which have adopted to ITIL Guidelines.
This may include but is not limited to, IT Professionals, Business Managers and Business Process Owners
Career benefits of ITIL Foundation Certification
- Elevate your Professional Standards by earning an ITIL Certification online.
Have an edge over your peers and un-certified counterparts with your experience in ITIL Methodology.
Improve your Efficiency and Effectiveness at work as you learn how to implement ITIL Tools and its Techniques.
Get recognized for your expertise by your Peers both inside and outside the Organization.
Learn a Common Language for ITSM which helps in having better Communication across the Hierarchy.
Implement innovative concepts from the ITIL framework and use those best practices to Streamline Customer Desired Conclusions.
Increase your contribution to ITSM in your Organization by: Automating Standard Tasks; Identifying Alignment Opportunities of IT Services with the Business; Cost Optimization; taking a Customer-Centric approach to ITSM; and More.
Three Days ITIL Foundation Classroom ITILI Certification Training Program
|1. Service Management Defined
How IT services deliver value to customers?
Value and Importance of IT Service Management.
|2. ITIL Introduction
Ease ITIL Adoption
ITIL Qualification Scheme, Bodies, and Certifications
Service Management as a Strategic Asset
Setting Objectives and Expectations
Identify and select Prioritization Opportunities
|4. Service Design
Design Principles and Methods
Convert Strategy into Services
|5. Service Transition
Improved methods for transitioning new and changed Services to Operation
Manage the complexity related to Changes
Prevent undesired results while enabling Innovation
|6. Service Operation
Ensure value to Customer and Service Provider
Maintain Stability while allowing for Change
Organize to improve IT Support to Customers
|7. Continual Service Improvement
Importance of Better Design, Introduction, and Operation of Services
Improving Service Quality, Business Continuity, and IT Efficiency
Link Improvement efforts to Strategy, Design, and Transition
|8. Exam-Taking Tips and Review
ITIL Certification Online Course Highlights
Learn from ITIL Certification Industry Experts and Prepare yourself for ITIL certification.
Hard Copy and Soft Copy of Study Notes
Topic Wise study material in the form of Presentation, Case Studies, Practical Exercises and Quiz or Assignments with detailed answers and explanation.
Doubt solving forum to interact with faculty & fellow students.
Work on real time cases from different Domains.
24×7 Access to Course Material (Unlocked Excel Models, Presentations, etc)
Free support till passing the Examination.
Pre-Requisites of ITIL Certification Online:
Familiarity with IT Terminology and IT-related Work Experience are recommended.
Delphi provide professional career on the better prospect. No doubt, such things can be done easily with the help of proper training with us and amazing course knowledge bagged by one.
But when such study things come into process, the most common kind of question any professional growth aspirant faces is the normal note one: is the one thing, they are investing in, is a good thing to take note of. Or the one thing in the mind would help people have the best kind of professional growth that they have been seeking.
ITIL certification training is a framework for service management. ITIL is a public framework that describes best practices in IT service management. It focuses on the continual measurement and improvement of the quality of IT service delivered, from both a business and a customer perspective. This focus is a major factor in ITIL’s worldwide success and has contributed to its prolific usage and to the key benefits obtained by those organizations deploying the techniques and processes throughout their organizations.
If you are enrolled in ITIL Certification classes and/or have paid fees, but want to cancel the registration for certain reasons, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request
Delphi promises success in your ITIL Certification.
ITIL Online Course classes are conducted via live training software through our own Learning Portal.
The averages pass percentage of ITIL Online Course students at Delphi are approximately 75% to 85% for serious students.