{"id":16073,"date":"2021-04-08T16:08:13","date_gmt":"2021-04-08T11:38:13","guid":{"rendered":"https:\/\/edudelphi.com\/ae\/?page_id=16073"},"modified":"2026-04-29T16:50:25","modified_gmt":"2026-04-29T12:20:25","slug":"online-itil-foundation-course","status":"publish","type":"page","link":"https:\/\/edudelphi.com\/ae\/online-itil-foundation-course\/","title":{"rendered":"Online ITIL Foundation Course in Dubai"},"content":{"rendered":"<section class=\"ed-section ed-section--light\" id=\"trust-strip\">\n<div class=\"ed-container\">\n<div class=\"ed-card-soft\">\n<div class=\"ed-grid-2\">\n<div> <span class=\"ed-badge\"><span class=\"ed-badge-dot\"><\/span> Professional Certification Training<\/span> <\/p>\n<h2 class=\"ed-section-title\" style=\"margin-top:0.7rem;\">ITIL 4 Foundation Course in Dubai<\/h2>\n<p class=\"ed-text-muted\">Master ITIL 4 Foundation in Dubai with KHDA-approved, exam-focused training available in classroom and live online formats for aspiring IT service management professionals.<\/p>\n<div class=\"ed-metric-row\" style=\"margin-top:1.1rem;\">\n<div class=\"ed-metric\"> <span class=\"ed-metric-label\">Google Rating<\/span> <span class=\"ed-metric-value highlight\">4.6\/5<\/span> <span class=\"ed-metric-sub\">based on 170+ learner reviews<\/span> <\/div>\n<div class=\"ed-metric\"> <span class=\"ed-metric-label\">Professionals Trained<\/span> <span class=\"ed-metric-value\">50,000+<\/span> <span class=\"ed-metric-sub\">across GCC &#038; Global<\/span> <\/div>\n<div class=\"ed-metric\"> <span class=\"ed-metric-label\">Corporate Partners<\/span> <span class=\"ed-metric-value\">200+<\/span> <span class=\"ed-metric-sub\">global &#038; regional employers<\/span> <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div>\n<div class=\"ed-card\" style=\"background:rgba(0,56,113,0.03);\">\n<p class=\"ed-label\">Next cohort<\/p>\n<p style=\"font-size:1.3rem;font-weight:600;margin-bottom:0.4rem;\">Starting within the next 7\u201310 days<\/p>\n<p class=\"ed-text-muted\" style=\"font-size:0.85rem;\">Limited seats to ensure personalised attention, KHDA-compliant delivery and 1:1 exam doubt support.<\/p>\n<div class=\"ed-btn-row\"> <a href=\"#enquiry\" class=\"ed-btn ed-btn-primary\">Check My Eligibility &amp; Fees<\/a> <a href=\"#fees\" class=\"ed-btn ed-btn-outline\">View Fees &amp; Inclusions<\/a> <\/div>\n<p class=\"ed-caption\">No spam. Our team will contact you within 24 hours with Dubai-specific ITIL 4 syllabus, fees and batch details.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--soft\" id=\"overview\">\n<div class=\"ed-container\">\n<div class=\"ed-grid-2\">\n<div>\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Course Overview<\/h3>\n<h2 class=\"ed-section-title\">What is the ITIL 4 Foundation Course and Why is it Essential in Dubai?<\/h2>\n<p>The ITIL 4 Foundation Course is the global entry-level certification for IT service management, helping Dubai professionals design, deliver and improve IT services using a common best-practice framework.<\/p>\n<\/p><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">By the end of this course, you will be able to<\/p>\n<ul class=\"ed-list-check\">\n<li>Explain core ITIL 4 service management concepts, the service value system and four dimensions of service management.<\/li>\n<li>Apply key ITIL practices like Incident Management, Change Enablement and Service Desk to real workplace scenarios.<\/li>\n<li>Attempt and clear the official ITIL 4 Foundation exam with confidence using structured, exam-focused preparation.<\/li>\n<\/ul><\/div>\n<div class=\"ed-btn-row\"> <a href=\"#curriculum\" class=\"ed-btn ed-btn-outline\">View Full Curriculum<\/a>             <button class=\"ed-btn ed-btn-primary delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Overview Section\"\r\n                data-popup-title=\"Get Course Brochure\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Send Me the Brochure\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Get Course Brochure        <\/button>\r\n         <\/div>\n<\/p><\/div>\n<div>\n<div class=\"ed-card\">\n<p class=\"ed-label\">Course Snapshot<\/p>\n<div class=\"ed-list-dot\">\n<ul>\n<li><span class=\"ed-highlight\">Mode:<\/span> Classroom &amp; Live Online in Dubai (with recordings) plus Self-Paced Video<\/li>\n<li><span class=\"ed-highlight\">Level:<\/span> Beginner ITSM \/ Foundation<\/li>\n<li><span class=\"ed-highlight\">Ideal for:<\/span> IT support, service desk, operations, DevOps, cloud and aspiring IT service managers<\/li>\n<li><span class=\"ed-highlight\">Certification Body:<\/span> PeopleCert on behalf of AXELOS (ITIL 4 Foundation)<\/li>\n<\/ul><\/div>\n<div class=\"ed-with-divider\">\n<p class=\"ed-label\">Upcoming Batches<\/p>\n<div class=\"ed-chip-row\"> <span class=\"ed-chip\">Weekend batch (Working professionals)<\/span> <span class=\"ed-chip\">Weekday evening batch<\/span> <span class=\"ed-chip\">Fast-track \/ Exam crash batch<\/span> <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"benefits\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Why take this course<\/h3>\n<h2 class=\"ed-section-title\">How ITIL 4 Foundation Course Accelerates Your Career in Dubai<\/h2>\n<p class=\"ed-text-muted\">ITIL 4 Foundation aligns you with global ITSM best practices, making you a strong candidate for IT operations and service delivery roles across Dubai and the wider UAE.<\/p>\n<\/p><\/div>\n<div class=\"ed-grid-3\">\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Career impact<\/p>\n<h3 style=\"font-size:1.05rem;margin-bottom:0.4rem;\">Move into high-demand ITSM roles<\/h3>\n<p class=\"ed-text-muted\">Position yourself for IT support and service management roles in Dubai\u2019s banks, government, telecom and technology sectors.<\/p>\n<ul class=\"ed-list-check\">\n<li>Qualify for roles like Service Desk Analyst, IT Support Engineer and ITSM Analyst.<\/li>\n<li>Showcase a globally recognised ITIL 4 credential on your CV and LinkedIn.<\/li>\n<li>Leverage UAE-focused placement assistance and career guidance.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Practical learning<\/p>\n<h3 style=\"font-size:1.05rem;margin-bottom:0.4rem;\">Apply ITIL concepts to real scenarios<\/h3>\n<p class=\"ed-text-muted\">Learn through Dubai-relevant case studies, service desk scenarios and exam-style questions that mirror PeopleCert\u2019s testing approach.<\/p>\n<ul class=\"ed-list-check\">\n<li>Work through real-world IT incidents, changes and service requests.<\/li>\n<li>Practice with multiple full-length mock exams and question drills.<\/li>\n<li>Understand how ITIL integrates with Agile, DevOps and cloud environments.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Support<\/p>\n<h3 style=\"font-size:1.05rem;margin-bottom:0.4rem;\">End-to-end exam and career support<\/h3>\n<p class=\"ed-text-muted\">Get guided support from enquiry to exam and beyond, including coaching, materials and Dubai job market orientation.<\/p>\n<ul class=\"ed-list-check\">\n<li>Exam pass-oriented training with revision plans and strategy tips.<\/li>\n<li>Access to LMS recordings, notes and practice tests for extended revision.<\/li>\n<li>CV, LinkedIn and interview prep support for UAE ITSM roles.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-btn-row\" style=\"margin-top:1.6rem;\"> <a href=\"#career-outcomes\" class=\"ed-btn ed-btn-outline\">View Career Outcomes<\/a> <a href=\"#enquiry\" class=\"ed-btn ed-btn-primary\">Talk to a Programme Advisor<\/a> <\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--alt\" id=\"tools\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Frameworks &amp; practices<\/h3>\n<h2 class=\"ed-section-title\">ITIL 4 Concepts &amp; ITSM Practices You Will Master<\/h2>\n<p class=\"ed-text-muted\">Build confidence with the ITIL 4 service value system, four dimensions of service management and core ITSM practices used by enterprises across Dubai and the UAE.<\/p>\n<\/p><\/div>\n<div class=\"ed-tools-grid\">\n<div class=\"ed-tools-item\"> <span>ITIL 4 Service Value System<\/span> <span class=\"ed-tools-tag\">Core<\/span> <\/div>\n<div class=\"ed-tools-item\"> <span>Incident &amp; Problem Management<\/span> <span class=\"ed-tools-tag\">Practices<\/span> <\/div>\n<div class=\"ed-tools-item\"> <span>Change Enablement<\/span> <span class=\"ed-tools-tag\">Governance<\/span> <\/div>\n<div class=\"ed-tools-item\"> <span>Service Desk &amp; Request Management<\/span> <span class=\"ed-tools-tag\">Operations<\/span> <\/div>\n<div class=\"ed-tools-item\"> <span>Continual Improvement<\/span> <span class=\"ed-tools-tag\">Improvement<\/span> <\/div>\n<\/p><\/div>\n<p class=\"ed-caption\">For this theory-driven ITSM certification, we highlight the ITIL 4 framework, service management dimensions and practices rather than software tools.<\/p>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"who-this-course\">\n<div class=\"ed-container\">\n<div class=\"ed-grid-2\">\n<div>\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Is this for you?<\/h3>\n<h2 class=\"ed-section-title\">Is the ITIL 4 Foundation Course Right for You?<\/h2>\n<p class=\"ed-text-muted\">This Dubai-focused ITIL 4 Foundation course is ideal if you see yourself in any of these profiles and want to grow into structured IT service management roles.<\/p>\n<\/p><\/div>\n<ul class=\"ed-list-check\">\n<li>IT Graduate Trainees or freshers aiming to start a career in IT service management or IT operations.<\/li>\n<li>IT technical graduates such as developers, network engineers and system administrators seeking to understand ITIL and move toward leadership roles.<\/li>\n<li>IT Service Desk Analysts, Support Engineers and Helpdesk staff looking to formalise ITSM knowledge and boost promotion prospects.<\/li>\n<li>Customer service and customer representatives who regularly interact with IT teams and want to understand ITIL language and processes.<\/li>\n<li>Professionals planning to switch careers into IT Service Manager, Service Delivery or IT Operations roles.<\/li>\n<li>Project, DevOps or Cloud professionals who want to align their work with structured ITIL 4 service management practices.<\/li>\n<li>Managers and team leads who need a common framework to manage IT services and SLAs across distributed teams.<\/li>\n<\/ul><\/div>\n<div>\n<div class=\"ed-card\">\n<p class=\"ed-label\">Eligibility &amp; prerequisites<\/p>\n<p class=\"ed-text-muted\">ITIL 4 Foundation is designed to be accessible, with no mandatory prerequisites from AXELOS or PeopleCert.<\/p>\n<ul class=\"ed-list-dot\">\n<li><span class=\"ed-highlight\">Educational background:<\/span> Open to graduates and diploma holders from IT and non-IT disciplines.<\/li>\n<li><span class=\"ed-highlight\">Work experience:<\/span> No prior ITIL or ITSM experience required; basic understanding of IT and business processes is helpful.<\/li>\n<li><span class=\"ed-highlight\">Exam body rules:<\/span> ITIL 4 Foundation has no formal prerequisites, but structured training is strongly recommended to cover the official syllabus and exam format.<\/li>\n<\/ul>\n<p class=\"ed-caption\">There are effectively no strict prerequisites \u2013 we start from first principles and build up to exam level so both technical and non-technical professionals can follow comfortably.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--soft\" id=\"career-outcomes\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Career outcomes<\/h3>\n<h2 class=\"ed-section-title\">What Job Roles and Salaries Can You Expect in Dubai After ITIL 4 Foundation?<\/h2>\n<p class=\"ed-text-muted\">ITIL 4 Foundation signals to Dubai and UAE employers that you understand global ITSM best practices, unlocking structured IT operations and service delivery roles.<\/p>\n<\/p><\/div>\n<div class=\"ed-career-grid\">\n<div class=\"ed-career-roles\">\n<p class=\"ed-label\">Typical job roles<\/p>\n<ul>\n<li>Service Desk Staff \/ IT Support Analyst<\/li>\n<li>Customer Representative \/ IT Customer Service Executive<\/li>\n<li>IT Service Desk Manager (with experience)<\/li>\n<li>Service Delivery Officer \/ Service Delivery Analyst<\/li>\n<li>Service Designer (with further experience and certifications)<\/li>\n<li>Service Analyst \/ ITSM Analyst<\/li>\n<li>Change Analyst \/ Incident Coordinator<\/li>\n<li>Application Support Analyst \/ Infrastructure Analyst<\/li>\n<\/ul><\/div>\n<div class=\"ed-career-industries\">\n<p class=\"ed-label\">Industries hiring our learners<\/p>\n<ul>\n<li>Large banks and financial institutions<\/li>\n<li>Government departments &amp; semi-government entities<\/li>\n<li>Telecom and managed service providers<\/li>\n<li>IT outsourcing, cloud \/ SaaS and technology consultancies<\/li>\n<li>Healthcare, aviation and other service-intensive sectors<\/li>\n<\/ul><\/div>\n<div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Salary snapshot<\/p>\n<p>Professionals with ITIL 4 Foundation certification in Dubai typically earn the following annual packages:<\/p>\n<p style=\"font-size:1.05rem;font-weight:600;margin-top:0.3rem;\">AED 65,000 \u2013 220,000+ per year<\/p>\n<p> <span class=\"ed-salary-pill\">Higher with 2\u20135 years experience<span>+ performance bonuses<\/span><\/span> <\/p>\n<p class=\"ed-caption\" style=\"margin-top:0.6rem;\">Disclaimer: Salary ranges are indicative based on UAE market data for roles like Service Desk Analyst, IT Support Engineer and Service Delivery Analyst and may vary by company, role, experience and market conditions.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"ed-rating-strip\">\n<div class=\"ed-rating-badge\"> <span class=\"ed-stars\">\u2605\u2605\u2605\u2605\u2605<\/span> <span class=\"ed-rating-label\">4.6\/5 average rating<\/span> <span class=\"ed-text-muted\">from 170+ Google reviews<\/span> <\/div>\n<div class=\"ed-logo-pills\"> <span class=\"ed-logo-pill\">Trusted by 200+ corporate clients<\/span> <span class=\"ed-logo-pill\">Training partner in India, Dubai &amp; GCC<\/span> <\/div>\n            <button class=\"ed-btn ed-btn-outline delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Career Section\"\r\n                data-popup-title=\"Book Free Career Counselling\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Request Callback\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Get a Free Career Counselling Call        <\/button>\r\n        <\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"curriculum\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Curriculum<\/h3>\n<h2 class=\"ed-section-title\">What You\u2019ll Learn in ITIL 4 Foundation Course<\/h2>\n<p class=\"ed-text-muted\">Comprehensive coverage of ITIL 4 Foundation Course topics and exam domains.<\/p>\n<\/p><\/div>\n<div class=\"ed-syllabus-layout\">\n<div>\n<div class=\"ed-module-list\">\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 1<\/span> <span class=\"ed-module-name\">Introduction to ITIL 4 and Service Management<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>What is service, service management and value.<\/li>\n<li>Key concepts of value creation and co-creation in ITSM.<\/li>\n<li>Organisations, service providers, service consumers and other stakeholders.<\/li>\n<li>Products, services and service relationships.<\/li>\n<li>Utility and warranty concepts in ITIL.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 2<\/span> <span class=\"ed-module-name\">The Four Dimensions of Service Management<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>Overview of the four dimensions of service management.<\/li>\n<li>Organisations and People dimension.<\/li>\n<li>Information and Technology dimension.<\/li>\n<li>Partners and Suppliers dimension.<\/li>\n<li>Value Streams and Processes dimension.<\/li>\n<li>Applying the four dimensions to services and service management in real organisations.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 3<\/span> <span class=\"ed-module-name\">The ITIL Service Value System (SVS)<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>Components of the ITIL 4 Service Value System.<\/li>\n<li>ITIL guiding principles within the SVS.<\/li>\n<li>Governance in the SVS.<\/li>\n<li>Service value chain and its role in value creation.<\/li>\n<li>ITIL practices and their place in the SVS.<\/li>\n<li>Continual improvement and its integration into the SVS.<\/li>\n<li>How the SVS ensures service quality and value delivery for stakeholders.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 4<\/span> <span class=\"ed-module-name\">ITIL Guiding Principles<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>Purpose and value of the ITIL 4 guiding principles.<\/li>\n<li>Focus on value.<\/li>\n<li>Start where you are.<\/li>\n<li>Progress iteratively with feedback.<\/li>\n<li>Collaborate and promote visibility.<\/li>\n<li>Think and work holistically.<\/li>\n<li>Keep it simple and practical.<\/li>\n<li>Optimise and automate.<\/li>\n<li>Applying guiding principles in real ITSM and digital transformation scenarios.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 5<\/span> <span class=\"ed-module-name\">The ITIL Service Value Chain<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>Purpose and structure of the ITIL service value chain.<\/li>\n<li>Plan activity within the value chain.<\/li>\n<li>Improve activity within the value chain.<\/li>\n<li>Engage activity within the value chain.<\/li>\n<li>Design and Transition activity within the value chain.<\/li>\n<li>Obtain\/Build activity within the value chain.<\/li>\n<li>Deliver and Support activity within the value chain.<\/li>\n<li>How value chain activities integrate to create value streams.<\/li>\n<li>Practical value stream examples from Dubai and UAE enterprises.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 6<\/span> <span class=\"ed-module-name\">ITIL Management Practices \u2013 Key Concepts<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>Purpose and key terms of Availability Management.<\/li>\n<li>Purpose and key terms of Capacity and Performance Management.<\/li>\n<li>Purpose and key terms of Information Security Management.<\/li>\n<li>Purpose and key terms of IT Asset Management.<\/li>\n<li>Purpose and key terms of Service Configuration Management.<\/li>\n<li>Purpose and key terms of Change Enablement.<\/li>\n<li>Purpose and key terms of Incident Management.<\/li>\n<li>Purpose and key terms of Problem Management.<\/li>\n<li>Purpose and key terms of Service Desk.<\/li>\n<li>Purpose and key terms of Service Level Management.<\/li>\n<li>Purpose and key terms of Continual Improvement.<\/li>\n<li>Purpose and key terms of Monitoring and Event Management.<\/li>\n<li>Purpose and key terms of Release Management.<\/li>\n<li>Purpose and key terms of Service Request Management.<\/li>\n<li>Purpose and key terms of Deployment Management.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 7<\/span> <span class=\"ed-module-name\">ITIL Practices in Detail (Exam-Focused)<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>Change Enablement: definition, purpose and key activities.<\/li>\n<li>Incident Management: definition, purpose and key activities.<\/li>\n<li>Problem Management: definition, purpose and key activities.<\/li>\n<li>Service Request Management: definition, purpose and key activities.<\/li>\n<li>Service Desk: roles, responsibilities and interaction with other practices.<\/li>\n<li>Service Level Management: objectives, key activities and metrics.<\/li>\n<li>Continual Improvement: improvement cycle, roles and practical examples.<\/li>\n<li>Roles and responsibilities including Service Desk and Change Advisory Board.<\/li>\n<li>Typical tools and metrics used to support ITIL practices in modern IT environments.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"ed-module-item\">\n<div class=\"ed-module-header\">\n<div class=\"ed-module-header-title\"> <span class=\"ed-module-label\">Module 8<\/span> <span class=\"ed-module-name\">Exam Preparation &amp; Practice<\/span> <\/div>\n<p> <span class=\"ed-module-toggle\">+<\/span> <\/div>\n<div class=\"ed-module-body\">\n<ul class=\"ed-module-topics\">\n<li>Detailed breakdown of the ITIL 4 Foundation exam structure and question style.<\/li>\n<li>Common traps and mistakes to avoid in the exam.<\/li>\n<li>Multiple full-length mock exams with timed practice.<\/li>\n<li>In-depth review of mock exam answers and explanations.<\/li>\n<li>Last-minute revision strategy to comfortably achieve 65%+.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p class=\"ed-caption\">This module-wise curriculum follows the official ITIL 4 Foundation exam outline, ensuring coverage of all tested concepts and practices.<\/p>\n<\/p><\/div>\n<div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Learning outcomes by module<\/p>\n<ul class=\"ed-list-check\">\n<li>Module 1 builds your understanding of core ITSM language and foundational ITIL 4 concepts.<\/li>\n<li>Module 2 and 3 help you map ITIL 4 dimensions and the service value system to real organisations.<\/li>\n<li>Module 4 and 5 develop your ability to apply guiding principles and value chain activities to create value streams.<\/li>\n<li>Module 6 and 7 strengthen your exam readiness on high-weightage ITIL practices used in modern IT operations.<\/li>\n<li>Module 8 consolidates your learning with mocks, review sessions and a clear exam strategy.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\" style=\"margin-top:1.1rem;\">\n<p class=\"ed-label\">Download full syllabus<\/p>\n<p>Get the complete, updated ITIL 4 Foundation Course syllabus with module-wise topics, exam weightage and a recommended Dubai-focused study plan.<\/p>\n<div class=\"ed-btn-row\">             <button class=\"ed-btn ed-btn-primary delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Syllabus Section\"\r\n                data-popup-title=\"Download Full Syllabus\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Download Now\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Download Detailed Syllabus        <\/button>\r\n         <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--alt\" id=\"projects\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Hands-on learning<\/h3>\n<h2 class=\"ed-section-title\">Real ITSM Scenarios, Case Studies &amp; Exam Practice<\/h2>\n<p class=\"ed-text-muted\">This ITIL 4 Foundation training blends theory with real-world service management scenarios and exam-style assessments so you are job-ready and exam-ready.<\/p>\n<\/p><\/div>\n<div class=\"ed-grid-3\">\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Project 1<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Incident &amp; Problem Management Scenario<\/h3>\n<p class=\"ed-text-muted\">Work through a simulated incident and problem lifecycle for a Dubai-based enterprise, applying ITIL practices to restore service and identify root causes.<\/p>\n<ul class=\"ed-list-dot\">\n<li>Focus on applying Incident and Problem Management concepts, not memorising definitions.<\/li>\n<li>Guided walkthrough with feedback on prioritisation, communication and documentation.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Project 2<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Service Value Chain Case Study<\/h3>\n<p class=\"ed-text-muted\">Analyse a case similar to ITIL 4 exam scenarios and map activities across the service value chain to demonstrate value creation.<\/p>\n<ul class=\"ed-list-dot\">\n<li>Understand how questions around value streams and value chain activities are framed.<\/li>\n<li>Practice writing clear, structured responses under time constraints.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Assessments<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Mocks, Quizzes &amp; Progress Tracking<\/h3>\n<p class=\"ed-text-muted\">Track your readiness with topic-wise quizzes and multiple full-length ITIL 4 Foundation mock exams.<\/p>\n<ul class=\"ed-list-dot\">\n<li>Exam-pattern mock tests with analytics to pinpoint weak areas.<\/li>\n<li>Targeted revision plans based on your scores and trainer feedback.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"webinars\">\n<div class=\"ed-container\">\n<div class=\"ed-webinar-card\">\n<div>\n<h3 class=\"ed-section-subtitle\">Free info session<\/h3>\n<h2 class=\"ed-section-title\" style=\"color:#ffffff;\">Join Our Next Live Info Session on ITIL 4 Foundation Course<\/h2>\n<p>Meet our ITIL trainers, understand the Dubai-focused course roadmap, see the LMS in action, and get all your questions about the ITIL 4 Foundation exam answered live.<\/p>\n<div class=\"ed-webinar-meta\"> <span class=\"ed-webinar-pill\">Duration: 45\u201360 minutes<\/span> <span class=\"ed-webinar-pill\">Delivered via GoToMeeting or Zoom<\/span> <span class=\"ed-webinar-pill\">Free registration<\/span> <\/div>\n<div class=\"ed-btn-row\">             <button class=\"ed-btn ed-btn-ghost delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Webinar Section\"\r\n                data-popup-title=\"Register for Free Session\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Reserve My Spot\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Register for Upcoming Webinar        <\/button>\r\n         <\/div>\n<\/p><\/div>\n<div class=\"ed-webinar-side\">\n<p class=\"ed-small-label\">What you\u2019ll learn in the session<\/p>\n<ul class=\"ed-list-dot\">\n<li>Is ITIL 4 Foundation Course right for your IT or non-IT profile in Dubai?<\/li>\n<li>How the classes, LMS, self-paced videos and mock exams work together.<\/li>\n<li>Exam strategy, pass guarantee conditions and Dubai-specific career outcomes.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--soft\" id=\"modes-duration\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Learning experience<\/h3>\n<h2 class=\"ed-section-title\">Flexible ITIL 4 Learning Options for Dubai Professionals<\/h2>\n<p class=\"ed-text-muted\">Choose between KHDA-aligned classroom batches in the heart of Dubai, live online sessions or a structured self-paced video course.<\/p>\n<\/p><\/div>\n<div class=\"ed-grid-3\">\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Mode of training<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Classroom, Live Online &amp; Self-Paced<\/h3>\n<ul class=\"ed-list-dot\">\n<li>Classroom training in Dubai with interactive discussions and activities.<\/li>\n<li>Live instructor-led online batches with recordings if you miss a class.<\/li>\n<li>Self-paced video course with practice questions and LMS access.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Course duration<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Around 16 hours over 2\u20134 sessions<\/h3>\n<ul class=\"ed-list-dot\">\n<li>Weekend and weekday evening options available to suit working professionals.<\/li>\n<li>Additional doubt-clearing sessions before you attempt the ITIL 4 exam.<\/li>\n<li>Access to LMS and recordings for extended revision support.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Upcoming batches<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Choose the schedule that suits you<\/h3>\n<ul class=\"ed-list-dot\">\n<li>Weekend batch: Compact schedule spread over 2\u20133 weekends.<\/li>\n<li>Weekday batch: Evening classes ideal for working professionals.<\/li>\n<li>Fast-track exam bootcamp close to your planned exam date.<\/li>\n<\/ul>\n<div class=\"ed-btn-row\" style=\"margin-top:0.6rem;\">             <button class=\"ed-btn ed-btn-primary delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Batches Section\"\r\n                data-popup-title=\"Get Upcoming Batch Dates\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Send Schedule\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Request Latest Batch Schedule        <\/button>\r\n         <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"journey\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Your certification path<\/h3>\n<h2 class=\"ed-section-title\">How You\u2019ll Become a Certified ITIL 4 Foundation Professional<\/h2>\n<p class=\"ed-text-muted\">Follow a clear journey from eligibility check to passing the PeopleCert ITIL 4 Foundation exam and planning your next ITSM steps.<\/p>\n<\/p><\/div>\n<div class=\"ed-timeline\">\n<div class=\"ed-step-card\">\n<div class=\"ed-step-number\">01<\/div>\n<div class=\"ed-step-title\">Check eligibility &amp; choose batch<\/div>\n<p class=\"ed-text-muted\">Speak with our course advisor in Dubai, confirm ITIL 4 Foundation suitability for your profile and pick a classroom, live online or self-paced batch.<\/p>\n<\/p><\/div>\n<div class=\"ed-step-card\">\n<div class=\"ed-step-number\">02<\/div>\n<div class=\"ed-step-title\">Attend classes &amp; access LMS<\/div>\n<p class=\"ed-text-muted\">Attend interactive sessions, review recordings, go through ITIL 4 notes and complete practice questions and mini case studies.<\/p>\n<\/p><\/div>\n<div class=\"ed-step-card\">\n<div class=\"ed-step-number\">03<\/div>\n<div class=\"ed-step-title\">Attempt mocks &amp; schedule exam<\/div>\n<p class=\"ed-text-muted\">Take multiple ITIL 4 mock exams, improve with trainer feedback and schedule your official PeopleCert exam at a suitable date and time.<\/p>\n<\/p><\/div>\n<div class=\"ed-step-card\">\n<div class=\"ed-step-number\">04<\/div>\n<div class=\"ed-step-title\">Get certified &amp; plan career next steps<\/div>\n<p class=\"ed-text-muted\">Receive your ITIL 4 Foundation certificate, update your CV and LinkedIn and explore advanced ITIL or ITSM certifications and Dubai job opportunities.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--alt\" id=\"self-paced\">\n<div class=\"ed-container\">\n<div class=\"ed-grid-2\">\n<div>\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Prefer to learn at your own pace?<\/h3>\n<h2 class=\"ed-section-title\">Self-Paced ITIL 4 Foundation Video Course Option<\/h2>\n<p class=\"ed-text-muted\">If you cannot commit to fixed Dubai class timings, use our structured self-paced plan with recordings, practice questions and doubt-clearing support.<\/p>\n<\/p><\/div>\n<p>Self-paced plan typically includes:<\/p>\n<ul class=\"ed-list-check\">\n<li>Topic-wise recorded ITIL 4 Foundation sessions covering the full syllabus.<\/li>\n<li>Access to international study materials, success slides and exam kits.<\/li>\n<li>Extensive practice questions and mock tests with detailed solutions.<\/li>\n<li>24\u00d77 access to the Delphi Learning Management System (LMS).<\/li>\n<li>Scheduled online doubt-clearing clinics with ITIL-certified faculty.<\/li>\n<\/ul>\n<div class=\"ed-btn-row\">             <button class=\"ed-btn ed-btn-primary delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Self-Paced Section\"\r\n                data-popup-title=\"Get Self-Paced Details\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Send Details\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Get Self-Paced Course Details        <\/button>\r\n         <\/div>\n<\/p><\/div>\n<div>\n<div class=\"ed-card\">\n<p class=\"ed-label\">Who this plan is ideal for<\/p>\n<ul class=\"ed-list-dot\">\n<li>Working professionals in Dubai with unpredictable schedules or shift work.<\/li>\n<li>Learners across the GCC and globally who want Dubai-quality training without travel.<\/li>\n<li>Self-motivated candidates who prefer to study and revise ITIL 4 concepts at their own pace.<\/li>\n<\/ul>\n<p class=\"ed-caption\">You can combine the self-paced course with a shorter live exam bootcamp batch for last-mile ITIL 4 Foundation preparation.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--soft\" id=\"why-delphi\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Why Edudelphi<\/h3>\n<h2 class=\"ed-section-title\">Why Professionals Choose Delphi for ITIL 4 Foundation Course<\/h2>\n<p class=\"ed-text-muted\">EduDelphi, headquartered in Dubai and India, combines KHDA-aligned delivery, expert ITSM trainers and strong learner support to maximise your ITIL 4 Foundation success.<\/p>\n<\/p><\/div>\n<div class=\"ed-grid-3\">\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Expert trainers<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Certified &amp; industry-experienced ITSM faculty<\/h3>\n<p class=\"ed-text-muted\">Learn from trainers with IT operations, governance and service delivery experience across the Middle East, backed by global certifications like PMP, CISA and ITIL.<\/p>\n<\/p><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Live &amp; interactive<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Instructor-led classes with exam focus<\/h3>\n<p class=\"ed-text-muted\">Every session is interactive and exam-oriented, using Dubai-relevant examples to explain ITIL 4 concepts and likely exam questions.<\/p>\n<\/p><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Smart LMS<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Cloud-based ITIL learning portal<\/h3>\n<p class=\"ed-text-muted\">Access recordings, slides, mock exams and additional ITSM resources from any device so you can revise whenever you need.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"ed-grid-3\" style=\"margin-top:1.5rem;\">\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Flexible schedules<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Weekend &amp; evening Dubai batches<\/h3>\n<p class=\"ed-text-muted\">Choose batch options that fit around your IT job, shift pattern or university schedule without pausing your career.<\/p>\n<\/p><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Exam &amp; career support<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">Guidance beyond the classroom<\/h3>\n<p class=\"ed-text-muted\">Get help with PeopleCert exam booking, revision strategy and UAE-focused CV, LinkedIn and interview preparation for ITSM roles.<\/p>\n<\/p><\/div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Recognised quality<\/p>\n<h3 style=\"font-size:1rem;margin-bottom:0.35rem;\">ISO 9001:2015 certified and KHDA aligned<\/h3>\n<p class=\"ed-text-muted\">Training licensed in India and Dubai with KHDA-aligned ITIL 4 programmes and a strong alumni network across GCC enterprises.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"trainers\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Meet your mentors<\/h3>\n<h2 class=\"ed-section-title\">Who Will Train You for the ITIL 4 Foundation Course?<\/h2>\n<p class=\"ed-text-muted\">Our ITIL 4 Foundation batches in Dubai are led by certified, highly experienced IT professionals with deep hands-on ITSM, governance and service delivery expertise.<\/p>\n<\/p><\/div>\n<div class=\"ed-trainer-grid\">\n<div class=\"ed-trainer-card\">\n<div class=\"ed-trainer-avatar-wrap\">\n<div class=\"ed-trainer-avatar\">T1<\/div>\n<\/p><\/div>\n<div class=\"ed-trainer-body\">\n<p class=\"ed-trainer-name\">Senior ITSM Consultant Trainer<\/p>\n<p class=\"ed-trainer-cred\">PMP, ITIL, CISA \u2013 12+ years in IT operations &amp; governance<\/p>\n<p class=\"ed-trainer-desc\">Engineering graduate with extensive experience in IT operations, governance and ERP rollouts across the Middle East, specialising in implementing ITIL-based service management in banks and enterprises.<\/p>\n<p> <a href=\"\/trainers\" class=\"ed-trainer-link\">View full trainer profile \u2192<\/a> <\/div>\n<\/p><\/div>\n<div class=\"ed-trainer-card\">\n<div class=\"ed-trainer-avatar-wrap\">\n<div class=\"ed-trainer-avatar\">T2<\/div>\n<\/p><\/div>\n<div class=\"ed-trainer-body\">\n<p class=\"ed-trainer-name\">IT Service Delivery Specialist<\/p>\n<p class=\"ed-trainer-cred\">ITIL, CISM, CRISC \u2013 10+ years in service delivery<\/p>\n<p class=\"ed-trainer-desc\">Has led IT service delivery and support teams using ITIL practices, trained and mentored learners to pass international certifications on the first attempt and connects every concept to real SLAs and incidents.<\/p>\n<p> <a href=\"\/trainers\" class=\"ed-trainer-link\">Meet all Delphi trainers \u2192<\/a> <\/div>\n<\/p><\/div>\n<div class=\"ed-card-dark\">\n<p class=\"ed-label\" style=\"color:#d1d5db;\">Faculty advantage<\/p>\n<h3 style=\"font-size:1.3rem;margin-bottom:0.5rem;\">Certified &amp; Professional Trainers<\/h3>\n<p>Every instructor goes through a rigorous screening process and teaches with one clear goal: helping you clear the ITIL 4 Foundation exam and advance your ITSM career in Dubai and beyond.<\/p>\n<ul class=\"ed-list-dot\">\n<li>Global credentials like PMP, CISA, CISM, CRISC, CDPSE and ITIL.<\/li>\n<li>Practical experience of ITSM implementations, ERP rollouts and service delivery.<\/li>\n<li>Strong record of guiding learners to first-attempt ITIL 4 exam success.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--soft\" id=\"reviews\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Learner stories<\/h3>\n<h2 class=\"ed-section-title\">What Do Our Learners Say?<\/h2>\n<p class=\"ed-text-muted\">Hear from professionals who upskilled with us.<\/p>\n<\/p><\/div>\n<div class=\"ed-rating-strip\">\n<div class=\"ed-rating-badge\"> <span class=\"ed-stars\">\u2605\u2605\u2605\u2605\u2605<\/span> <\/p>\n<div> <span class=\"ed-rating-label\">4.6\/5 Google rating<\/span> <span class=\"ed-text-muted\">Based on 170+ reviews for Delphi Star Training Center<\/span> <\/div>\n<\/p><\/div>\n<div class=\"ed-logo-pills\"> <span class=\"ed-logo-pill\">Trusted by 50,000+ professionals<\/span> <span class=\"ed-logo-pill\">Across India &amp; GCC<\/span> <\/div>\n<\/p><\/div>\n<div class=\"ed-testimonial-grid\">\n<div class=\"ed-testimonial-card\">\n<div class=\"ed-testimonial-header\">\n<div class=\"ed-avatar\">L1<\/div>\n<div>\n<div class=\"ed-testimonial-name\">ITIL Learner<\/div>\n<div class=\"ed-testimonial-meta\">Classroom &amp; Online Training Experience<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"ed-stars\">\u2605\u2605\u2605\u2605\u2605<\/div>\n<p class=\"ed-quote\">\u201cI have really enjoyed the course with Delphi. The instructor was very knowledgeable and experienced. He explained every topic very efficiently. I will probably take another course with him.\u201d<\/p>\n<\/p><\/div>\n<div class=\"ed-testimonial-card\">\n<div class=\"ed-testimonial-header\">\n<div class=\"ed-avatar\">L2<\/div>\n<div>\n<div class=\"ed-testimonial-name\">Working Professional<\/div>\n<div class=\"ed-testimonial-meta\">Mode: Live Online<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"ed-stars\">\u2605\u2605\u2605\u2605\u2605<\/div>\n<p class=\"ed-quote\">\u201cPerfect online classrooms, highly efficient and experienced trainers, and friendly staff. I recommend people who want to enhance their career to join Delphi Training Institute.\u201d<\/p>\n<\/p><\/div>\n<div class=\"ed-testimonial-card\">\n<div class=\"ed-testimonial-header\">\n<div class=\"ed-avatar\">L3<\/div>\n<div>\n<div class=\"ed-testimonial-name\">Certification Candidate<\/div>\n<div class=\"ed-testimonial-meta\">Ongoing IT Certification Course<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"ed-stars\">\u2605\u2605\u2605\u2605\u2605<\/div>\n<p class=\"ed-quote\">\u201cThe course is going on very well, the trainer is very knowledgeable and I got to understand a lot of new concepts. The team made it a seamless experience. I will definitely recommend Delphi to my friends and colleagues.\u201d<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"ed-btn-row\" style=\"margin-top:1.5rem;\"> <a href=\"https:\/\/www.google.com\" class=\"ed-btn ed-btn-outline\">View All Google Reviews<\/a> <a href=\"#enquiry\" class=\"ed-btn ed-btn-primary\">Start My Application<\/a> <\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"exam-cert\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Exam &amp; certification<\/h3>\n<h2 class=\"ed-section-title\">How the ITIL 4 Foundation Certification Exam Works<\/h2>\n<p class=\"ed-text-muted\">Understand the official PeopleCert ITIL 4 Foundation exam structure, scoring and certification process before you book your slot.<\/p>\n<\/p><\/div>\n<div class=\"ed-grid-2\">\n<div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Exam pattern<\/p>\n<ul class=\"ed-list-dot\">\n<li>Exam type: Computer-based, multiple-choice questions (MCQs), closed book.<\/li>\n<li>Duration: 60 minutes (75 minutes for eligible non-native language candidates).<\/li>\n<li>Number of questions: 40 MCQs, 1 mark per question.<\/li>\n<li>Passing score: 26 out of 40 (65%) with no negative marking.<\/li>\n<\/ul><\/div>\n<div class=\"ed-card-minimal\" style=\"margin-top:1.1rem;\">\n<p class=\"ed-label\">Exam windows &amp; attempts<\/p>\n<ul class=\"ed-list-dot\">\n<li>Exam delivery: Online proctored or test centre, as per current PeopleCert options.<\/li>\n<li>Scheduling: Flexible dates and time slots chosen via the PeopleCert portal after voucher activation.<\/li>\n<li>Re-attempt policy: Re-sit options available as per PeopleCert rules; our team will brief you on retake and rescheduling policies.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">Certification &amp; recognition<\/p>\n<p>Upon successfully clearing the exam, you will be awarded the <span class=\"ed-highlight\">ITIL 4 Foundation certification<\/span> from <span class=\"ed-highlight\">AXELOS \/ PeopleCert<\/span>.<\/p>\n<ul class=\"ed-list-dot\">\n<li>Issued by: PeopleCert on behalf of AXELOS, owners of ITIL.<\/li>\n<li>Recognised in: Dubai, UAE, GCC countries and worldwide across industries.<\/li>\n<li>Validity: Lifetime certification, with optional progression to higher-level ITIL 4 modules.<\/li>\n<\/ul>\n<p class=\"ed-fee-note\">Please refer to the official PeopleCert website for the latest exam dates, fees and regulations. Our team will guide you step by step through exam registration and scheduling.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--soft\" id=\"fees\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Fees &amp; inclusions<\/h3>\n<h2 class=\"ed-section-title\">ITIL 4 Foundation Course Fees in Dubai<\/h2>\n<p class=\"ed-text-muted\">Transparent pricing for ITIL 4 Foundation Course in Dubai.<\/p>\n<\/p><\/div>\n<div class=\"ed-fees-grid\">\n<div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">What your fee includes<\/p>\n<ul class=\"ed-fee-list\">\n<li>Complete ITIL 4 Foundation Course training (classroom in Dubai, live online or self-paced).<\/li>\n<li>Comprehensive ITIL 4 study material, success slides and exam-oriented notes.<\/li>\n<li>Access to Delphi LMS and class recordings for a defined support period.<\/li>\n<li>Mock exams, chapter tests and last-minute revision sessions.<\/li>\n<li>Doubt support, PeopleCert exam guidance and UAE-focused career counselling.<\/li>\n<\/ul>\n<p> <span class=\"ed-fee-tag\">EMI &amp; instalment options available<\/span> <\/p>\n<p class=\"ed-fee-note\">For corporate and group enrolments, custom AED pricing and in-house ITIL 4 training options are available across Dubai and the wider UAE.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div>\n<div class=\"ed-card\">\n<p class=\"ed-label\">Get a personalised fee breakup<\/p>\n<p>Share your details and our team will send you the latest Dubai fee structure, ongoing offers and a clear cost breakdown (including any exam voucher fees) in AED.<\/p>\n<div class=\"ed-btn-row\">             <button class=\"ed-btn ed-btn-primary delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Fees Section\"\r\n                data-popup-title=\"Get Custom Fee Quote\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Calculate Cost\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Calculate My Total Course Cost        <\/button>\r\n         <a href=\"https:\/\/www.peoplecert.org\" class=\"ed-btn ed-btn-outline\">View Official Exam Fees<\/a> <\/div>\n<p class=\"ed-caption\">We\u2019ll also help you plan your ITIL 4 exam timeline and suggest the most cost-effective route to complete your certification in Dubai.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"comparison\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Compare your options<\/h3>\n<h2 class=\"ed-section-title\">How Does ITIL 4 Foundation Compare to Other IT Service Certifications?<\/h2>\n<p class=\"ed-text-muted\">Many learners compare ITIL 4 Foundation with more advanced ITIL modules or ISO 20000 qualifications; this table helps you understand where each fits in your ITSM career path.<\/p>\n<\/p><\/div>\n<div class=\"ed-card\">\n<table class=\"ed-compare-table\">\n<thead>\n<tr>\n<th>Criteria<\/th>\n<th>This Course<br \/>ITIL 4 Foundation Course<\/th>\n<th>Alternative 1<br \/>ITIL Practitioner<\/th>\n<th>Alternative 2<br \/>ISO 20000-1 Lead Implementer \/ Auditor<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Primary focus<\/td>\n<td>Fundamentals of IT service management and the ITIL 4 framework.<\/td>\n<td>Applying and tailoring ITIL practices in real environments.<\/td>\n<td>Designing, implementing and auditing a full ISO 20000-1 IT service management system.<\/td>\n<\/tr>\n<tr>\n<td>Best suited for<\/td>\n<td>Freshers, support staff and junior to mid-level IT professionals starting with ITSM.<\/td>\n<td>Experienced ITIL users, team leads and service managers.<\/td>\n<td>Senior consultants, auditors and IT governance professionals.<\/td>\n<\/tr>\n<tr>\n<td>Exam structure<\/td>\n<td>Single foundation-level exam, 40 MCQs, 60 minutes, 65% to pass.<\/td>\n<td>Single exam with scenario-based MCQs and application-focused questions.<\/td>\n<td>Exam with scenario-driven questions, implementation and audit focus.<\/td>\n<\/tr>\n<tr>\n<td>Time to complete<\/td>\n<td>Typically 2\u20134 days of training plus exam preparation.<\/td>\n<td>Around 3\u20134 days of training plus project application.<\/td>\n<td>4\u20135 days of intensive training and exam preparation.<\/td>\n<\/tr>\n<tr>\n<td>Career outcomes<\/td>\n<td><span class=\"ed-compare-badge\">Strong fit<\/span> for entry to mid-level IT support, service desk, ITSM analyst and service delivery roles.<\/td>\n<td>Better for established service managers and ITIL practitioners seeking deeper application skills.<\/td>\n<td>Best suited for consultants and auditors specialising in IT service management governance and compliance.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"ed-caption\">Use this comparison to choose the right step in your ITSM journey: most professionals in Dubai start with ITIL 4 Foundation before progressing to advanced ITIL or ISO 20000 credentials.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--dark\" id=\"counselling\">\n<div class=\"ed-container\">\n<div class=\"ed-section-cta-band\">\n<div>\n<h3>Not sure if this is the right course for you?<\/h3>\n<p>Speak to a Delphi counsellor for a personalised profile evaluation, eligibility check and ITIL 4 Foundation course roadmap tailored for Dubai.<\/p>\n<div style=\"margin-top:0.7rem;\"> <span class=\"ed-tag-khda\"><span>ISO 9001:2015 Certified<\/span> \u2022 Premier Global Certification Training Provider<\/span> <\/div>\n<\/p><\/div>\n<div>\n<div class=\"ed-btn-row\" style=\"justify-content:flex-end;\">             <button class=\"ed-btn ed-btn-ghost delphi-open-modal\" type=\"button\" \r\n                data-target=\"#delphi_global_modal\"\r\n                data-course=\"ITIL 4 Foundation Course\"\r\n                data-location=\"Counselling Section\"\r\n                data-popup-title=\"Book Free Counselling\"\r\n                data-popup-subtitle=\"Share your details and our programme advisor will help you with course options, fees and the next available batches.\"\r\n                data-submit-text=\"Request Callback\"\r\n                data-khda-logo=\"https:\/\/edudelphi.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-12-11-at-6.26.23-PM.webp\">\r\n            Book a Free Counselling Call        <\/button>\r\n         <\/div>\n<p class=\"ed-caption\" style=\"margin-top:0.4rem;text-align:right;\">We\u2019ll contact you within 24 hours via call, WhatsApp or email with honest guidance on ITIL 4 Foundation and your career options.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--soft\" id=\"enquiry\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">Get course details<\/h3>\n<h2 class=\"ed-section-title\">Get ITIL 4 Foundation Course Syllabus, Fees &amp; Upcoming Batches<\/h2>\n<p class=\"ed-text-muted\">Share your details below to receive a personalised call from our course advisor in Dubai. They will help you with eligibility, AED fees, batch options and the best path to clear ITIL 4 Foundation.<\/p>\n<\/p><\/div>\n<div class=\"ed-enquiry-grid\">\n<div>\n<div class=\"ed-card-minimal\">\n<p class=\"ed-label\">What you\u2019ll receive<\/p>\n<ul class=\"ed-list-check\">\n<li>Full ITIL 4 Foundation syllabus with module-wise breakdown.<\/li>\n<li>Detailed Dubai fee breakup in AED with any ongoing offers.<\/li>\n<li>Batch options (weekend, weekday evening, fast-track) that match your schedule.<\/li>\n<li>Guidance on PeopleCert exam registration, vouchers and eligibility.<\/li>\n<\/ul>\n<p class=\"ed-label\" style=\"margin-top:1.1rem;\">Preferred mode of training<\/p>\n<div class=\"ed-pill-row\"> <span class=\"ed-pill\">Classroom in Dubai<\/span> <span class=\"ed-pill\">Live online<\/span> <span class=\"ed-pill\">Self-paced only<\/span> <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div>\n<div class=\"ed-enquiry-card\">\n<h3>Submit your enquiry<\/h3>\n<p class=\"ed-text-muted\" style=\"font-size:0.9rem;margin-bottom:0.9rem;\">Our team will contact you within 24 hours with complete ITIL 4 Foundation information \u2013 no obligation to enrol.<\/p>\n    <div class=\"delphi-inline-form\">\r\n        <form id=\"delphi_form_207084\" method=\"post\" action=\"https:\/\/edudelphi.com\/ae\/wp-admin\/admin-post.php\">\r\n            <input type=\"hidden\" name=\"action\" value=\"submit_to_n8n\"><input type=\"hidden\" id=\"bitrix_nonce\" name=\"bitrix_nonce\" value=\"cd727ead37\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/ae\/wp-json\/wp\/v2\/pages\/16073\" \/><input type=\"hidden\" name=\"course\" value=\"ITIL 4 Foundation Course\"><input type=\"hidden\" name=\"location\" value=\"Dubai\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/edudelphi.com\/ae\/wp-json\/wp\/v2\/pages\/16073\"><input type=\"text\" name=\"company\" class=\"form-imp\" style=\"display:none !important;\" autocomplete=\"off\" tabindex=\"-1\"><input type=\"hidden\" name=\"recaptcha_response\" class=\"delphi-recaptcha-response\" value=\"\">            \r\n            <div class=\"delphi-field-row\"><input type=\"text\" name=\"name\" required placeholder=\"Enter your Name\"><\/div>\r\n            <div class=\"delphi-field-row\"><input type=\"text\" name=\"phone\" required placeholder=\"+971 50 123 4567\"><\/div>\r\n            <div class=\"delphi-field-row\"><input type=\"email\" name=\"email\" required placeholder=\"yourname@email.com\"><\/div>\r\n            <label class=\"delphi-consent-label\"><input type=\"checkbox\" name=\"submit1\" required checked> I agree to receive course details &amp; updates from EduDelphi.<\/label>\r\n            <button type=\"submit\" class=\"delphi-btn-primary delphi-btn-full\">Submit Inquiry<\/button>\r\n            <p class=\"delphi-smallprint\">We respect your privacy. No spam \u2013 only relevant course information.<\/p>\r\n        <\/form>\r\n    <\/div>\r\n    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--light\" id=\"faq\">\n<div class=\"ed-container\">\n<div class=\"ed-section-header\">\n<h3 class=\"ed-section-subtitle\">FAQs<\/h3>\n<h2 class=\"ed-section-title\">Frequently Asked Questions About ITIL 4 Foundation Course in Dubai<\/h2>\n<p class=\"ed-text-muted\">Common questions about ITIL 4 Foundation Course eligibility, exam, delivery modes and Dubai career outcomes.<\/p>\n<\/p><\/div>\n<div class=\"ed-faq-list\">\n<div>\n<details class=\"ed-faq-item\" open>\n<summary>What is covered in the ITIL 4 Foundation Course in Dubai?<\/summary>\n<div>\n<p>The ITIL 4 Foundation Course covers IT service management fundamentals, the ITIL 4 service value system, the four dimensions of service management, guiding principles, the service value chain and key ITIL management practices like Incident Management, Change Enablement, Service Desk, Problem Management and Service Request Management, along with full exam preparation.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Is the ITIL 4 Foundation Course available as Classroom Training in Dubai?<\/summary>\n<div>\n<p>Yes, we offer classroom ITIL 4 Foundation training in the heart of Dubai as well as live online batches, so you can choose the mode that fits your schedule while following the same syllabus and exam preparation plan.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Do you provide Live Online ITIL 4 Foundation training from Dubai?<\/summary>\n<div>\n<p>Yes, our live online ITIL 4 Foundation classes are instructor-led and interactive, conducted via platforms like Zoom or GoToMeeting, allowing you to ask questions, join discussions and access recorded sessions for revision.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Is there a Self-Paced ITIL 4 Foundation option?<\/summary>\n<div>\n<p>Yes, we provide a self-paced ITIL 4 Foundation video course that includes recorded sessions, practice questions, access to our e-learning portal and scheduled expert doubt-clearing sessions so you can study at your own pace and still be exam-ready.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Do I need an IT background to enrol in ITIL 4 Foundation?<\/summary>\n<div>\n<p>No, there is no mandatory IT background required to enrol in ITIL 4 Foundation; a basic understanding of IT terminology and business processes is helpful but we explain all concepts from the ground up so non-technical professionals can follow comfortably.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Are there any formal eligibility criteria or prerequisites?<\/summary>\n<div>\n<p>There are no formal prerequisites set by AXELOS or PeopleCert for ITIL 4 Foundation, but we recommend attending a structured training course like ours to understand the official syllabus, terminology and exam pattern for a higher chance of passing on the first attempt.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Is the EduDelphi ITIL 4 Foundation training KHDA approved in Dubai?<\/summary>\n<div>\n<p>Our ITIL 4 Foundation training is designed to meet Dubai\u2019s professional education standards and certain programmes are KHDA approved; please contact us to confirm the current KHDA approval status of the specific ITIL 4 batch you are interested in.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>How long does it take to complete the ITIL 4 Foundation training?<\/summary>\n<div>\n<p>Most learners complete ITIL 4 Foundation training in 2\u20134 days of intensive classes or over several evening or weekend sessions across 1\u20133 weeks, with ongoing access to recordings and practice tests to support revision until the exam.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>What is the ITIL 4 Foundation exam format and passing score?<\/summary>\n<div>\n<p>The ITIL 4 Foundation exam is a closed-book, 60-minute test with 40 multiple-choice questions, and you must score 26 out of 40 (65 percent) to pass, with no negative marking.<\/p>\n<\/p><\/div>\n<\/details><\/div>\n<div>\n<details class=\"ed-faq-item\">\n<summary>Is the ITIL 4 Foundation exam fee included in the course fee?<\/summary>\n<div>\n<p>We offer packages both with and without the official ITIL 4 Foundation exam voucher, and the standalone exam cost is around USD 380 payable in AED equivalent; please request our latest brochure and fee sheet for full details of what is included in your chosen package.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Can I take the ITIL 4 Foundation exam online from Dubai?<\/summary>\n<div>\n<p>Yes, you can usually take the ITIL 4 Foundation exam online from Dubai via PeopleCert\u2019s online proctored platform, provided you have a stable internet connection, webcam and a quiet environment.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>How does EduDelphi help me pass the ITIL 4 Foundation exam?<\/summary>\n<div>\n<p>We support your ITIL 4 Foundation success with concept-focused sessions aligned to the official syllabus, exam-style questions, multiple mock tests, detailed explanations of options, last-minute revision strategies and, where applicable, exam pass guarantee conditions.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>What career benefits can I expect from ITIL 4 Foundation in Dubai?<\/summary>\n<div>\n<p>ITIL 4 Foundation helps you speak the same language as ITSM and service delivery teams, move from basic IT support into structured service management roles and qualify for positions such as Service Desk Analyst, IT Support Engineer, Service Delivery Officer and ITSM Analyst sought after by Dubai and UAE employers.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Do you provide placement assistance after the ITIL 4 course?<\/summary>\n<div>\n<p>Yes, we provide placement assistance that may include CV and LinkedIn profile optimisation highlighting your ITIL skills, interview preparation for ITSM roles and sharing relevant openings from our network of employers in Dubai and the wider GCC, though placement is not guaranteed.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Can my company arrange an in-house ITIL 4 Foundation training in Dubai?<\/summary>\n<div>\n<p>Absolutely, we conduct corporate and in-house ITIL 4 Foundation training for organisations in Dubai and across the UAE, customising content to your internal processes and tools and delivering at your premises or virtually.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>Is ITIL 4 Foundation suitable for DevOps, Cloud or Agile professionals?<\/summary>\n<div>\n<p>Yes, ITIL 4 is designed to integrate well with Agile, DevOps and cloud-native environments, helping professionals in these areas add structure, governance and clear service definitions to their work.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"ed-faq-item\">\n<summary>How do I enrol for the ITIL 4 Foundation Course in Dubai?<\/summary>\n<div>\n<p>To enrol, fill out the Get Course Syllabus and Fees form on this page, wait for our course advisor to share Dubai batch dates, AED fees and modes, then confirm your preferred classroom or live online option and complete the registration.<\/p>\n<\/p><\/div>\n<\/details><\/div>\n<\/p><\/div>\n<div class=\"ed-btn-row\" style=\"margin-top:1.5rem;\"> <a href=\"#enquiry\" class=\"ed-btn ed-btn-primary\">Still Have Questions? Talk to Us<\/a> <\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"ed-section ed-section--dark\" id=\"final-cta\">\n<div class=\"ed-container\">\n<div class=\"ed-section-cta-band\">\n<div>\n<h3>Ready to Start Your ITIL 4 Foundation Course Journey?<\/h3>\n<p>Take the first step towards a globally recognised ITIL 4 Foundation credential and a stronger career in IT service management across Dubai and the UAE.<\/p>\n<\/p><\/div>\n<div>\n<div class=\"ed-btn-row\" style=\"justify-content:flex-end;\"> <a href=\"#enquiry\" class=\"ed-btn ed-btn-ghost\">Submit My Enquiry<\/a> <\/div>\n<p class=\"ed-caption\" style=\"margin-top:0.4rem;text-align:right;\">We\u2019ll send you the latest syllabus, AED fees, batch schedules and answer any questions you have about ITIL 4 Foundation.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Professional Certification Training ITIL 4 Foundation Course in Dubai Master ITIL 4 Foundation in Dubai with KHDA-approved, exam-focused training available in classroom and live online formats for aspiring IT service management professionals. Google Rating 4.6\/5 based on 170+ learner reviews Professionals Trained 50,000+ across GCC &#038; Global Corporate Partners 200+ global &#038; regional employers Next [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"course2025.php","meta":{"hero_title":"ITIL 4 Foundation Course Training in Dubai (Classroom & Online)","hero_subheading":"Master ITIL 4 in Dubai and move into high-paying IT service management roles with exam-focused, KHDA-approved training.","hero_intro":"","hero_bullet_1":"KHDA-approved ITIL 4 Foundation training in the heart of Dubai","hero_bullet_2":"Classroom, live online and self-paced options with exam-focused coaching","hero_bullet_3":"Exam pass guarantee, UAE-focused career guidance & placement assistance","hero_form_title":"Get ITIL 4 Foundation Course Brochure & Fees","hero_form_note":"Download syllabus, latest Dubai fees, upcoming batch dates & training modes.","course_name":"ITIL 4 Foundation Course Training in Dubai (Classroom & Online)","course_description":"Join KHDA-approved ITIL 4 Foundation course in Dubai. 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