Microsoft Copilot Studio Course in Oman
Build, test and publish useful AI agents.
Learn Microsoft Copilot Studio through 24 hours of live, hands-on training. Build an AI agent that answers from approved documents, carries out a useful task and knows when to ask for human help.
Microsoft Copilot Studio Course Overview
Go beyond using AI. Learn to build an agent for a real business task.
Start with a clear purpose and a small set of prepared documents. Add conversation steps and a controlled action. Then test what happens when information is missing, access is restricted or a connection fails.
You improve the same agent across the course, rather than starting a new exercise in every class. Your final project includes the working agent, test results, corrections and notes for the person who will maintain it.
Duration, Delivery and Inclusions
- Duration: 24 guided hours; four six-hour days or eight three-hour sessions.
- Follow-up: two additional build-review clinics.
- Level: practical beginner-to-intermediate agent building.
- Delivery: classroom, live online, private and corporate onsite.
- Language: English, Arabic and bilingual.
- Included: LMS, recordings, editable files and project feedback.
- Certificate: EduDelphi / Delphi AI Academy completion.
- Fees: request the current OMR quotation.
What Is Microsoft Copilot Studio?
Microsoft Copilot Studio is a Microsoft platform for building and managing AI agents. An agent can answer from suitable knowledge sources, guide a conversation and use approved tools or workflows.
You decide what it should do, what information it can use and when a person must review the result. This course teaches that full process—from the first build to testing and controlled sharing. See Microsoft’s guide to agent-building options.
Who Should Join This Course?
Business analysts and process owners
Turn a clear business requirement into an agent with useful answers and actions.
IT and digital teams
Learn the maker process, source access, tool connections and practical testing.
Microsoft and Power Platform users
Move from using workplace tools to building a focused Microsoft AI solution.
HR, operations and service teams
Build assistants for approved policies, internal requests and routine guidance.
Company makers and champions
Develop a shared build, review and handover method for your organisation.
Professionals moving into agent building
Learn through guided practice without starting with a programming course.
Do I Need Coding Experience?
No coding is required for the core course. Basic Microsoft 365 skills and an understanding of a business process are helpful. You will work with clear instructions, conversation logic, documents and a simple action. Advanced APIs and custom integration are a separate next step.
What You Will Build
An agent plan
Define the task, users, permitted actions and information sources.
A knowledge-based AI agent
Answer from prepared documents and show where answers come from.
A useful request workflow
Collect details, check them and ask for confirmation before acting.
A test and correction record
Check normal requests, wrong answers, missing information and failed actions.
A sharing and handover pack
Record access, ownership, monitoring and steps for updating the agent.
A reviewed final project
Demonstrate the build, receive feedback and correct important issues.
These are reusable learning outputs—not just slides. You keep the editable plans, test templates and handover notes for future practice.
Copilot Studio Syllabus: 8 Practical Modules
Eight practical modules. One agent that improves with each step.
The 24 guided hours include teaching, building, testing and project review. Breaks, independent practice and the two follow-up clinics are separate.
Module 1: Plan Your Microsoft AI Agent — 2 hours
Choose a useful task. Define who will use the agent, what it may do and how you will judge success. Compare Microsoft 365 Copilot, simple Agent Builder and Copilot Studio.
Module 2: Build an AI Agent in Copilot Studio — 3 hours
Create the agent and write clear instructions. Build conversation steps, topics and variables. Ask for missing details and guide the user through a simple request.
Module 3: Connect Knowledge and Check AI Answers — 3 hours
Prepare approved documents and connect suitable knowledge sources. Check citations, missing answers, outdated policies and conflicting information. Practise asking for help instead of guessing.
Module 4: Add Actions and Approval Steps — 4 hours
Collect structured inputs, check required fields and connect one controlled action or agent flow. Add user confirmation, useful results and a clear response when an action fails. Use Power Automate where the selected workflow needs it.
Module 5: Control Access and Protect Business Data — 2 hours
Check who can read sources and whose account runs an action. Test a restricted user and respect the organisation’s data rules. Use prepared or sanitised information for practice.
Module 6: Test, Fix and Improve Your AI Agent — 4 hours
Create repeatable tests with expected answers and actions. Check duplicates, missing fields, connector errors and requests outside the agent’s purpose. Compare English and Arabic meaning. Record corrections and retest.
Module 7: Publish, Monitor and Hand Over the Agent — 2 hours
Share the agent through the agreed training channel. Test it as another authorised user, not only in the builder. Review usage, cost considerations and ownership. Prepare simple update instructions.
Module 8: Complete Your Business AI Agent Project — 4 hours
Show the complete agent, its sources, action and test results. Explain your choices, receive feedback and correct critical errors. Make a short plan for applying what you learned.
Microsoft Tools Used in the Course
Copilot StudioAgent building
SharePointKnowledge sources
Power AutomateActions and workflows
Microsoft TeamsCollaboration channels
DataverseBusiness data awareness
Power PlatformConnected solutionsThe course team confirms the practical setup before your sessions. Advanced custom connectors, deeper Dataverse work and developer integrations can be planned separately.
Build a Business AI Agent
Your project: an internal policy and service-request assistant.
Work with a fictional Oman organisation and prepared English and Arabic documents. Build an agent that explains a policy, asks for missing details, checks a request and sends it for human review.
- Answers linked to suitable source documents.
- Clear handling of missing or conflicting information.
- A controlled request action with confirmation.
- A test record, correction log and handover pack.
The project does not automatically approve payments or sensitive decisions. It teaches a useful business workflow with clear limits.
Example: “Approve My OMR 120 Travel Claim”
The sample policy requires manager approval. The agent should explain that rule, collect the required details and ask for confirmation before recording a request. It returns a reference only when the recording action succeeds.
It should not approve the claim simply because the user asked. The class checks the answer, source, action and approval step.
Original EduDelphi teaching example using fictional information—not a client result or Microsoft exam question.
| Test request | Expected behaviour |
|---|---|
| “What does the policy say?” | Use the approved source and provide a relevant citation. |
| A question the documents do not answer | Say the information is missing; ask for clarification or refer to a person. |
| A restricted user asks for a private document | Respect the selected source and tool access controls. |
| The recording action fails | Report the failure; do not invent a reference or say the request was saved. |
For each test, record the actual response, result and correction. Your project review checks both normal use and situations where the agent must stop or ask for help.
Course Resources and Support
Recordings and LMS
Revisit lessons, practical steps and course resources between sessions.
Editable starter files
Use prepared source documents, request examples and build templates.
Project feedback
Get a review of your agent and guidance on correcting important issues.
Testing and handover templates
Keep reusable checklists, test records and simple ownership notes.
Two follow-up clinics
Return with build questions and review your improvements after the course.
Learning support and updates
Get practical help and maintained course notes as tools change.
Corporate Copilot Studio Training in Oman
Train your team to build and review AI agents around your organisation’s work.
Choose a useful internal task, such as policy guidance, service requests or team knowledge. We adapt the examples to your approved Microsoft environment, team roles and review needs.
Programmes can include a short first-build workshop, the full practitioner course or a customised maker programme. Private cohorts, onsite training and online delivery are available nationwide.
Choose one useful process
Agree the users, task and desired result.
Check tools and information
Confirm approved sources, access and the practical setup.
Prepare team examples
Use permitted company material or sanitised training documents.
Build with your team
Teach the makers through guided exercises and a shared project.
Test with selected users
Review answers, actions, access and failure cases.
Hand over and follow up
Document ownership and review improvements in follow-up clinics.
The training proposal sets out the build, review and handover scope. Live production integration is agreed separately. For wider department programmes, explore corporate AI training in Oman.
Organisations EduDelphi Has Delivered AI Training For
Selected organisations that received AI training from EduDelphi in Oman.
Copilot Studio vs Other AI Courses
Choose the route that matches what you want to do—not just the tool name.
| Course | Main purpose | Choose it when you want to… |
|---|---|---|
| Microsoft Copilot Studio | Build Microsoft AI agents with knowledge, actions, testing and sharing. | Create a connected assistant for a defined business task. |
| Microsoft 365 Copilot course | Use workplace AI for documents, Excel, presentations, email and meetings. | Work more effectively in Microsoft 365 rather than build an agent. |
| AI Automation course | Connect applications and automate repeatable cross-platform processes. | Build workflows across tools, with AI where useful. |
| Generative AI and Prompt Engineering | Build broader practical AI and prompting skills across tools. | Start with everyday professional AI use. |
Compare the full range of AI courses in Oman. Advanced Microsoft agent integration can be planned after the core Studio build.
Copilot Studio Training Across Oman
Classroom training
Join classroom learning in Muscat, Sohar, Salalah or another agreed Oman location. Request the current schedule.
Live online
Join live guided sessions from anywhere in Oman, with practical exercises and learning support.
Private training
Choose one-to-one or a private cohort with a suitable schedule and role-focused practice.
Corporate onsite
Train employees at your workplace with adapted examples, guided exercises and follow-up support.
Visit EduDelphi in Muscat
Street 3701, Al Ghubrah SouthMuscat 130, Oman
Call +971 52 908 6650
WhatsApp +971 52 833 7694
[email protected]
English, Arabic and Bilingual Training
Choose the language and format that suits you or your team. Practise a bilingual knowledge-agent exercise, with checks for meaning and source accuracy.
Training is available nationwide, including Nizwa, Duqm, Sur, Barka and other locations. We will confirm the venue, session format and timing with your course details.
Copilot Studio Course Fees and Certificate
Request Your OMR Quotation
Ask for the current fees and schedule for the full course, private learning or corporate training. Your written quote confirms guided hours, delivery, practical setup, resources, access arrangements, clinics and applicable charges.
EduDelphi / Delphi AI Academy Certificate
Receive a course-completion certificate after the training and practical requirements. This records your learning with EduDelphi; Microsoft credentials and assessments are separate.
Ready for More Advanced Agent Building?
After the core course, ask about custom APIs, connectors, deeper data integration and deployment. Microsoft’s AB-620 study guide describes an advanced builder route. Exam preparation is not included in the core course.
Microsoft Copilot Studio Course FAQs
What is Microsoft Copilot Studio?
Microsoft Copilot Studio is a Microsoft platform for creating and managing AI agents. An agent can use suitable knowledge, guide a conversation and call approved tools or workflows. This course teaches you to build one, check its answers and actions, and prepare it for controlled sharing.
Is Copilot Studio different from Microsoft 365 Copilot?
Yes. Studio focuses on building connected agents. The Microsoft 365 Copilot course focuses on workplace AI for documents, spreadsheets, presentations, email and meetings. Choose Studio if your goal is making an agent rather than only using AI in Office applications.
Do I need coding experience?
No coding is needed for the core course. Basic Microsoft 365 familiarity and an understanding of a business process are helpful. You practise instructions, conversation logic, knowledge sources and a controlled action. Advanced API and developer work can be planned separately.
Will I build an AI agent during the course?
Yes. You build one agent step by step, connect prepared knowledge, add a useful action and test different situations. Your final project is reviewed and includes the agent, test record, corrections and handover notes.
How long is the Copilot Studio course?
The flagship includes 24 guided teaching and practical hours. Choose four six-hour days or eight three-hour sessions. Breaks, independent practice and two follow-up clinics are separate. Shorter first-build workshops and company programmes cover an agreed scope.
Does this course include Power Automate?
It includes the action and flow work needed for the selected agent project, including suitable Power Automate connections where used. It is not a full Power Automate course. The focus is a useful agent action with validation and appropriate human review.
What do I need for the practical exercises?
A suitable laptop and the agreed practical setup. The course team confirms accounts, permissions and exercises before training. Company cohorts can use approved arrangements or prepared examples. Access, publishing and usage costs depend on the selected Microsoft setup; these are confirmed with your course details.
Can I connect company information to an AI agent?
Not automatically. Use only information and systems approved by your organisation. Check privacy rules, source access and the account used by each connected tool. Training starts with prepared or sanitised examples. An agent feature does not itself give permission to upload or share company material.
Is Copilot Studio training available in Arabic in Oman?
Yes. English, Arabic and bilingual delivery are available. Practice can include a bilingual knowledge-agent exercise. We check meaning, answers and sources in the selected setup. Different features and sharing channels can have different language behaviour.
Can I attend outside Muscat?
Yes. Classroom, live-online, private and corporate training are available across Oman, including Sohar, Salalah and other agreed locations. Request the current format, venue and schedule that fit you or your team.
Will I receive a Microsoft certification?
You receive an EduDelphi / Delphi AI Academy completion certificate after the training and practical requirements. Microsoft credentials are separate. The core course does not include a Microsoft exam or promise a Microsoft-issued certificate.
Should finance teams choose Copilot Studio or AI for Finance?
Choose Copilot Studio to build and test Microsoft AI agents. Choose AI for Finance training to improve finance analysis, forecasts, cash flow and reporting. Agent building and finance output review are distinct skills.
Can EduDelphi customise Copilot Studio training for our company?
Yes. We can adapt training to your use case, approved Microsoft environment, knowledge sources, team roles and review needs. The programme can include practical maker training, a reviewed prototype and follow-up clinics. Live production work is scoped separately.
Join Copilot Studio Training in Oman
Build a useful AI agent with guided teaching, practical review and follow-up support. Request the full syllabus, current fees and schedule.
- 24 guided hours and a reviewed agent project.
- English, Arabic and bilingual delivery nationwide.
- Classroom, online, private and corporate formats.
