Microsoft AI agent training in Dubai and UAE

Microsoft Copilot Studio Course in Dubai, UAE

Build Practical AI Agents With Microsoft Copilot Studio

Learn to design, build, connect, test and publish AI agents through 24+ hours of guided Microsoft Copilot Studio training. Work with knowledge sources, topics, tools, Power Automate and practical business use cases in Dubai or live online across the UAE.

View 10-Module Syllabus
24+ guided hoursBuild a working AI agentDubai classroom and live onlinePrivate and corporate options
Professionals attending Microsoft Copilot Studio agent-building training in Dubai
24+ hoursguided building, testing and feedback
10 modulesfrom agent scope to deployment
8 outputsagent assets, tests and capstone work
Dubai + UAEclassroom, live online and corporate delivery
Course overview

Microsoft Copilot Studio Course Overview

Learn to build useful Microsoft AI agents for employee, customer and business-process needs.

The course combines clear demonstrations, guided builds, practical business labs and feedback. Start with the user need, give the agent suitable knowledge and instructions, connect the right actions, then test the result before planning publication.

  • 24+ hours of live guided agent-building practice.
  • Dubai classroom and live online across the UAE.
  • Recordings, LMS resources, templates and checklists.
  • Private, one-to-one and corporate delivery.
  • Beginner-friendly and no-code first.
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Course facts

Duration, Delivery, Fees and Next Batch

  • Duration: 24+ guided hours.
  • Modes: classroom, live online, one-to-one and corporate.
  • Location: Mankhool, near BurJuman Metro.
  • Schedule: weekday, weekend and private options.
  • Fees: current AED fee available on enquiry.
  • Certificates: KHDA and Delphi AI Academy course-completion certificates.
Microsoft Copilot Studio explained

What Is Microsoft Copilot Studio?

Microsoft Copilot Studio is used to create and manage AI agents that can answer questions, guide conversations and take suitable actions.

A well-designed agent needs more than a prompt. It needs a defined purpose, trustworthy knowledge, clear conversation paths, suitable access, testing and an owner responsible for keeping it useful. The course teaches this full practical process.

Knowledge agents

Help users find grounded answers from approved business information.

Action-enabled agents

Connect tasks, workflows and approvals through suitable tools and Power Automate.

Managed agents

Test, publish, review and improve agents with clear ownership and controls.

What you will learn

Build, Test and Publish AI Agents

Leave with a clear agent-building method and practical evidence of what you can create.

Choose the right use case

Define the audience, business need, agent scope, source information and success measure.

Design better answers

Use instructions, knowledge sources, suggested prompts and conversation paths carefully.

Connect useful actions

Use tools and Power Automate flows with controlled handoffs and approvals.

Test before publishing

Check accuracy, source grounding, edge cases, permissions and failure paths.

Plan deployment

Prepare agents for suitable sharing, feedback, monitoring and improvement.

Apply governance checks

Consider approved data, access, privacy, human review and accountable ownership.

Compare your options

Microsoft Copilot Studio vs Copilot, AI Automation and AI Agents

Learning routeMain focusBest for
Copilot Studio CourseBuild, connect, test and publish Microsoft AI agents.People creating agent solutions in the Microsoft ecosystem.
Microsoft 365 Copilot CourseUse Copilot Chat, Word, Excel, PowerPoint, Outlook and Teams.Professionals improving daily productivity.
AI Automation CourseCross-platform workflows using n8n, Make, Zapier and AI steps.Teams automating recurring business work.
AI Agents CourseVendor-neutral agent principles and broader orchestration.Learners exploring AI agent design beyond Microsoft tools.
Corporate AI TrainingCustom programmes across tools, functions and organisation needs.Companies building shared AI capability.
Practical tools

Microsoft Tools Used in the Course

Learn the role each Microsoft tool plays in a practical AI agent workflow.

Microsoft Copilot Studio logoCopilot StudioAgent building
Microsoft Power Automate logoPower AutomateActions and workflows
Microsoft Teams logoMicrosoft TeamsCollaboration channels
Microsoft SharePoint logoSharePointKnowledge sources
Microsoft Dataverse logoDataverseBusiness data awareness
Microsoft Power Platform logoPower PlatformConnected solutions

Platform features can change. The course focuses on transferable agent-design, testing and governance methods alongside the current Microsoft tools.

Copilot Studio course syllabus

10 Practical Microsoft Copilot Studio Modules

Move from agent planning through knowledge, conversations, actions, testing, publishing and a final business capstone.

01. Copilot Studio Foundations

Understand what Microsoft Copilot Studio does, how agents differ from Microsoft 365 Copilot and when an agent is the right solution.

Practical outputAgent use-case brief.
02. Plan and Create an AI Agent

Define the user, business outcome, scope, instructions, suggested prompts and boundaries before building.

Practical outputAgent scope and instruction set.
03. Knowledge Sources and Grounded Answers

Use approved files, websites and business knowledge appropriately. Improve answer quality and recognise when a source does not support an answer.

Practical outputKnowledge-source plan and answer checks.
04. Topics, Conversation Design and Variables

Build guided conversation paths using topics, questions, conditions, variables, entities and suitable fallback routes.

Practical outputConversation map and topic flow.
05. Tools, Actions and Power Automate

Connect an agent to useful actions and Power Automate flows. Design approval, handoff and exception paths for real work.

Practical outputAction-enabled agent workflow.
06. Business Data, Connectors and Dataverse

Understand connectors, permissions, data mapping and Dataverse awareness at the level needed for practical agent design.

Practical outputData and access map.
07. Orchestration and Agent Behaviour

Compare deterministic topics, generative orchestration and controlled autonomous behaviour. Choose the right level of freedom for the task.

Practical outputAgent behaviour decision matrix.
08. Test, Debug and Improve Responses

Create test questions, check grounded answers, identify failures, adjust instructions and document changes.

Practical outputTest set and improvement log.
09. Publish, Share and Monitor

Prepare an agent for suitable channels, sharing, user feedback, analytics and ongoing improvement.

Practical outputDeployment and monitoring plan.
10. Governance and Dubai Business Capstone

Apply access, privacy, review and ownership checks. Build and present a practical business agent with a clear use case.

Practical outputWorking agent, governance checklist and capstone.
Professionals designing knowledge sources for a Microsoft Copilot Studio agent in Dubai
Agent portfolio

Complete Practical Copilot Studio Outputs

Build evidence of a structured agent-design process, not only a course-completion certificate.

  • Agent use-case and scope brief.
  • Agent instructions and suggested prompts.
  • Knowledge-source design.
  • Conversation map and topic flow.
  • Power Automate action workflow.
  • Test questions and improvement record.
  • Deployment and monitoring plan.
  • Working business-agent capstone.
Business agent labs

Build Agents for Common Business Needs

Work through practical cases that link the agent to a clear user, source, task and review process.

Lab 1

HR knowledge agent

Help employees find policy information with approved sources and escalation paths.

Lab 2

Finance process agent

Guide recurring finance questions, requests and controlled follow-up actions.

Lab 3

Customer-service agent

Support consistent answers, request capture and handoff to a person.

Lab 4

IT service agent

Route common support needs using knowledge, questions and suitable actions.

Lab 5

Operations agent

Guide checklists, approvals, updates and exception escalation.

Lab 6

Learning support agent

Help learners find course information, resources and next steps.

Actions and automation

Connect AI Agents to Useful Actions

An agent can do more than answer a question when it connects to a controlled action, workflow or human approval.

Learners practise selecting appropriate actions, mapping inputs and outputs, using Power Automate flows, handling exceptions and deciding when a human needs to review the work.

Practical rule: Start with a clear business process and a controlled action. Add autonomy only where the task, information and governance support it.
Dubai professionals mapping Microsoft Copilot Studio actions and automation workflows
Assessment and certificates

KHDA and Delphi AI Academy Course Certificates

Successful participants receive a Delphi AI Academy/EduDelphi certificate and a KHDA certificate on successful completion.

KHDA Government of Dubai approved training institute logo

Professional AI training in Dubai

EduDelphi is delivered through Delphi Star Training Center, a KHDA-approved professional training institute in Dubai. Course completion is supported by practical assessment, guided outputs and trainer feedback.

The current Microsoft Applied Skills learning route for building an agent in Copilot Studio is a useful external progression reference. Its Microsoft assessment remains separate from this course.

Sample KHDA-attested Microsoft Copilot Studio course certificate issued through Delphi Star Training Center

Sample KHDA-attested training certificate.

Flexible learning formats

Copilot Studio Training in Dubai and Across the UAE

Dubai classroom

Attend live, trainer-led sessions in Mankhool near BurJuman Metro with guided agent builds and feedback.

Live online

Join in UAE time from Dubai, Abu Dhabi, Sharjah, Ajman or elsewhere with the same live structure.

Private one-to-one

Choose a focused schedule and pace when individual attention or role-specific agent work matters.

Corporate delivery

Train teams onsite across the UAE, in the Dubai classroom or live online.

Recordings and LMS

Revisit demonstrations, templates, agent examples, checklists and course resources.

Weekday and weekend

Ask for current weekday, evening, weekend and fast-track availability.

Learn now, pay later

Flexible Instalments With Tabby and Tamara

Ask the course team about available instalment options when requesting the current Microsoft Copilot Studio Course fee and schedule.

Tabby and Tamara flexible payment options for Microsoft Copilot Studio training in Dubai
Corporate Microsoft AI training

Copilot Studio Training for Companies in Dubai and the UAE

Build a team programme around approved Microsoft tools, practical agent use cases, governance needs and measurable outputs.

  • Onsite, Dubai classroom or live-online delivery.
  • Role-based agent labs and business use cases.
  • Approved knowledge, access and review requirements.
  • Testing, governance and responsible-use controls.
  • Team assessment, practical outputs and support.
Explore Corporate AI Training
Corporate team reviewing Microsoft Copilot Studio governance and deployment in Dubai

Selected organisations that have received EduDelphi AI training.

ADCB AI training client logo
Almarai AI training client logo
Aramex AI training client logo
Emirates AI training client logo
KPMG AI training client logo
Noor Bank AI training client logo
ADNOC AI training client logo
Emirates NBD AI training client logo
Moore AI training client logo
HSBC AI training client logo
Dubai classroom and UAE support

Copilot Studio Course Near BurJuman Metro

Attend in Mankhool or join live online from anywhere in the UAE.

Delphi Star Training Center

Building R308, Office 401
Mankhool, near BurJuman Metro Exit 3
Dubai, United Arab Emirates
+971 4 396 3634

The centre is approximately a three-minute walk from BurJuman Metro. Ask the team for current classroom access and parking guidance.

View the Dubai location on Google Maps

Who should join

Beginner-Friendly Agent Builder Training

  • Business analysts and Power Platform users.
  • IT, digital-transformation and automation teams.
  • Customer service, HR, finance and operations professionals.
  • Knowledge-management and service-design teams.
  • Consultants, solution owners and managers.
  • Corporate teams building shared agent capability.

Microsoft 365 familiarity and business-process knowledge are helpful. Coding is not required for the core course.

Copilot Studio course FAQs

Microsoft Copilot Studio Course FAQs

What is Microsoft Copilot Studio?

Microsoft Copilot Studio is Microsoft’s platform for building and managing AI agents. It can use approved knowledge, follow conversation paths, connect to actions and Power Automate flows, and be published for appropriate users or channels.

Is Microsoft Copilot Studio different from Microsoft 365 Copilot?

Yes. Microsoft 365 Copilot helps people work in applications such as Word, Excel, PowerPoint, Outlook and Teams. Copilot Studio focuses on building, connecting, testing and publishing AI agents. Learners focused on daily productivity can choose the Microsoft 365 Copilot Course.

Do I need coding experience for the Copilot Studio course?

No. The core course is designed for business professionals, analysts, app makers and teams. It is practical and no-code first, while explaining data, connectors and workflow concepts needed for reliable agent design.

Will I build an AI agent during the course?

Yes. Learners work through a practical agent from use-case planning and knowledge design through conversations, actions, testing, deployment planning and governance checks.

Does the course cover Power Automate?

Yes. Learners connect agent actions to practical Power Automate flows and learn when a controlled workflow, a human approval or a broader AI Automation route is more suitable.

Does this course include a Microsoft certification or assessment?

The course develops agent-building skills that align with current Microsoft Copilot Studio learning pathways. Microsoft assessments and credentials are separate from EduDelphi course completion.

What certificates will I receive?

Successful participants receive a Delphi AI Academy/EduDelphi course-completion certificate and a KHDA certificate through Delphi Star Training Center.

Can companies arrange Microsoft Copilot Studio training?

Yes. Corporate programmes can be delivered onsite across the UAE, in the Dubai classroom or live online. The programme can be shaped around approved tools, functions, governance needs and practical agent use cases.

Can I join live online from Abu Dhabi, Sharjah or another Emirate?

Yes. Learners can join live online across the UAE. Dubai classroom training is available in Mankhool near BurJuman Metro, alongside private one-to-one and corporate options.

What are the fees and next batch dates?

Fees and schedules are enquiry-led because classroom, live-online, private and corporate formats differ. Request the current AED fee, detailed syllabus and available batch options. Flexible instalments are available through Tabby and Tamara.

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Get Microsoft Copilot Studio Course Fees, Syllabus and Next Batch

Tell us your preferred learning format and schedule. We will share the current AED fee, complete syllabus, available batches and private or corporate options.

  • 24+ guided hours and a practical working-agent capstone.
  • Dubai classroom and live online across the UAE.
  • Recordings, LMS resources and flexible instalments.
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Microsoft Copilot Studio Course in Dubai
24+ hours · Working AI agent · Classroom and live online