Conflict Management

Course outline:

  • Introduction to conflict resolution
  • Examining Root Causes
  • Conflict awareness and its importance
  • The Importance of Forgiveness
  • Identifying the Benefits of Resolution
  • Neutralizing Emotions
  • Setting Ground Rules
  • Creating an Action Plan
  • Preventing team conflicts
  • Handling difficult conversations
  • Strengthening Your Partnership
  • Networks, relationships and establishing trust

Who should attend?

Middle managers

department managers

sections heads


senior specialists


Why Delphi?

Certified & Professional Trainers

Our faculties are qualified & industry experts with significant experience in their domain.

Live Instructor Led Training

We conduct live classes through GoToMeeting, Zoom and other live meeting software.

Cloud e-learning portal

Get live class notifications, view class recordings, or practice questions all in one access.

Flexible Batch Timings

All our batch schedules are designed to support work while you study principle.

Placement Assistance

We guide you to benefit from the newly acquired global professional certification.

Reputed Study Materials

We provide internationally reputed study materials with our customized success slides.

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