Negotiation forms the heart of salesmanship and is one of the most important skills in the professional world, whether you are buying, selling or just looking for a raise from your employer. We are negotiating all the time. The art of negotiation is a challenge for all. Assertiveness and persuasiveness are sought-after assets, but difficult to acquire. This training will explore some of the techniques available to successfully execute agreements

Course Objective:

  • Understand the process of negotiations
  • Be able to apply techniques to improve their negotiation skills
  • Feel more confident about coming to agreements

The whole program is full of exercises, examples and practical scenarios that help to understand the real art and science of Successful Negotiations that create a Win-Win Solutions.

What’s in it for me?

  • Understanding Negotiation
  • Getting Prepared
  • Laying the Groundwork
  • Exchanging Information
  • Bargaining
  • Mutual Gain
  • Closing
  • Dealing with Difficult Issues
  • Wrapping Up
  • Pre Requisites

    Duration: 1 Day
    Course Level: Basic
    There is no specific pre-requisite. You must have basic knowledge of English, and a willingness to learn how to negotiate.

    Why Delphi?

    We believe that learning – especially for adults -should be relevant and engaging. Our content is immediately useful and use current, real-world examples. It doesn’t matter if you have an MBA or left school at year 9 – our courses are accessible and useful to people from all walks of life and education.